Compliance & Payment Information
Last updated: October 2, 2026
This page summarizes, in one place, who we are, what we sell, how our services are delivered and how payments, refunds and support work. It is intended for customers, payment partners and anyone reviewing our business.
1. Company information
- Legal name: MOVVI LLC
- Entity type: Limited Liability Company, registered in the State of Wyoming, United States
- EIN: 98-1970198
- Business address: 525 Randall Ave, Ste 100-1381, Cheyenne, WY 82001, USA
- Website: movvi.tech
- Customer support: contact@movvi.tech
2. Business model
Movvi sells its own services. We are an online business consulting company: every service listed on this website is designed, sold and delivered directly by Movvi LLC. We are not a marketplace, we do not resell third-party products and we do not process payments on behalf of other businesses.
Our services:
- Business strategy consulting
- Design and implementation of AI agents and workflow automation
- Sales growth playbooks and sales team coaching
- Sales infrastructure: sales funnels, landing pages, checkout setup and follow-up sequences
- Sales recovery: abandoned checkout, failed payment and win-back flows
Our clients are businesses, mainly service companies, publishers and book sellers (physical and digital books), e-commerce stores and other companies that sell online.
3. Countries served
Our services are delivered 100% online, so we work with clients worldwide. We do not provide services to persons or entities located in countries or regions subject to comprehensive U.S. sanctions, or to parties on U.S. government restricted-party lists. Services are provided to businesses and individuals aged 18 or older.
4. How services are delivered
- All services are delivered online. No physical goods are shipped.
- Sessions take place by video call (Google Meet or Zoom), normally scheduled within 5 business days of payment.
- Written deliverables (action plans, playbooks, reports) are sent by email or shared online; a strategy session action plan is delivered within 3 business days after the session.
- Projects (AI agents, automations, funnels and recovery flows) are delivered according to the timeline in the written proposal approved by the client, and set up directly in the client's own accounts and tools.
5. Pricing and payments
- Every engagement is quoted in US dollars (USD) in a written proposal accepted by the client before work starts.
- Payments are made online by credit or debit card (Visa, Mastercard, American Express and Discover) through a PCI DSS compliant payment processor. Movvi never sees or stores full card numbers.
- One-time services are paid upfront; monthly advisory is billed monthly and can be cancelled at any time; projects are normally billed 50% upfront and 50% on delivery.
6. Refunds and cancellations
- 30-day money-back guarantee: if a client is not satisfied, they can request a full refund within 30 days of a payment.
- Monthly plans can be cancelled at any time, with no cancellation fee.
- Approved refunds are issued to the original payment method, usually within 5–10 business days.
Full details: Refund, Return & Cancellation Policy.
7. Customer support and billing questions
- Email: contact@movvi.tech
- Hours: Monday–Friday. We reply within 1 business day.
- If a customer does not recognize a charge, we ask them to contact us first. We answer every billing question within 2 business days and refund whenever it applies under our policy.